Note: These invites come un-assembled. You will need to put them together and in envelopes.
Format: Pocket & Wrap
Pocket Dimensions: 127 x 185 mm (w x h)
Insert Cards Dimensions: 120 x 180 mm (w x h)
Design & Style: Laser Cut
Pocket Color: No.355 Burgundy Shimmer (pictured)
RSVP CARDS ARE AVAILABLE FOR AN EXTRA COST.
1. What shipping methods do you use?
We ship all items by UPS/FedEx/DHL International Express to customers all over the world. Note: UPS/FedEx/DHL DO NOT deliver on weekends or national holidays.
2. How much does shipping cost?
Shipping is free of charge to United States, and Canada. We can ship to other countries as well, such as Australia, New Zealand, UK, Ireland, France, Germany, etc. If you are from another country outside of the countries shown on our website, then simply contact our customer service team before placing the order and we will be able to quote you a price.
3. Can you ship to a P.O. BOX address?
Unfortunately we cannot ship to any P.O. Box addresses. We require all customers to provide us with an actual address to that we can ensure your products will reach you safely.
4. Do I need to sign my order?
FedEx and DHL couriers both require a signature, therefore please ensure someone is available to sign for the package.
5. How can I track my order after it has been shipped out?
After we ship the order out, we will email you a tracking number, which allows you to follow up directly on the chosen couriers’ website.
6. How long will it take for me to receive my order?
Once you have placed an order, we will email you proofs within 3 business days. After you have confirmed, you will receive your order within 10-20 working days (2-4 weeks). In order to ensure that your items arrive in time, please use the following calculation to determine the estimated date you’ll receive your order: (Processing Time) + (Shipping Time) = Estimated Delivery Time.
Return & Cancellation Policy
1. Can I cancel the order after it reaches you?
Please contact us immediately if you dislike our e-proofs or the quality of our service BEFORE we process your order, then you will be able to cancel your order and receive a refund. However, due to the fact that our designers have spent time on the design of your order, $30 will be deducted as a design fee when we provide you the refund.
Custom products such as Custom Size Paper & Printed items cannot be canceled or returned if they have already been made. Orders are often being assembled within 1 hour of the order placement.
2. What is your return policy?
Our main goal is to ensure all customers are happy and satisfied with our products, therefore in certain cases we will arrange returns. Please carefully read our strict guidelines below.
Returns may be considered under the following conditions only:
• All requests for returns due to mistaken shipments must be approved by us within three working days from receipt of order.
• You are requested to provide us with the Authorization number of the shipping goods. Failure to approve the Authorization will result in no action.
• Merchandise must be in ‘good as new’ condition, you can open them, but please be careful not to damage or mark the products.
• No credit will be issued on items damaged due to shipping problems and any other situations beyond our control. The shipping company is liable for shipping negligence and you request damages from the shipping company.
• Buyer shall be responsible for shipping costs for the return.
• Returns based on color issues are not accepted due to color variations on computer monitors, so you must consider a slight color change from your actual proof prints to what you see on screen. Your printed invitations will be close to the colors shown on our printed color card, but due to the custom nature of printing, these colors can vary over time and may not match perfectly. While color may not always be an exact match, keep in mind that we always make sure each and every order looks beautiful and that the color will look beautiful! We carefully check each order prior to shipping, but if there is a problem with your order please let us know as soon as possible and we will gladly fix it for you!
We want you to be 100% satisfied with your purchase, however if you want to return or replace your order, we have options for you.
Items purchased with payment plans via our partners (Sezzle, Partial.ly) will not be eligible for returns.
** Please Note: Mi Padrino will not include any processing fees issued by third party payment processors (i.e. Stripe) in your return/refund. If your order or item qualifies for a return, we will refund your total amount via a Mi Padrino gift card, minus any shipping fees and processing fees (2.9% + .30 per transaction). If you have any questions, please reach out to email@example.com.
To return a dress purchased from Mi Padrino, please email firstname.lastname@example.org within 3 days of the delivery of your dress, with your order number and reason for return. We will send you a Return Authorization Number, as well as a pre-paid shipping label for your return. Returns must be postmarked within 3 days of receipt of this pre-paid label (sent via email). Any returns after this period will not be accepted.
Once we receive the unworn dress in its original packaging, we will send you a Mi Padrino e-gift card for your purchase price, less a 20% restocking fee (and less any promotions or gift card amounts issued with purchase). This gift card can be used for any products on mipadrino.com/shop/, such as another dress to replace your original purchase.
In order to be eligible for a return/exchange, the dress must be UNWORN and in its original packaging and condition, including all tags, sleeves, accessories, etc. If items have signs of use or wear, the item will be returned to the customer at the customer’s expense, and refund will not be given. Once a dress has been altered in any way, it is no longer eligible for return.
Returns must be postmarked within 3 days of receipt.
Dresses purchased with payment plans via our partner Sezzle will not be eligible for returns.
All personalized items are not eligible for return. This includes quinceañera packages, flower crowns, customized jewelry and rosaries, sashes, customized robes, invitations, favors, guest frames, and anything that has been altered from its original state. Perishable items, gift cards, redeemed experiences, monogrammed items, and custom-ordered items are final sale and not eligible for return.
We offers returns within 10 days of delivery for most items sold on Mi Padrino. Items must be unused and in the original packaging. If you are unsure about whether your item is eligible for return, you can check with us by emailing email@example.com. Once a return has been authorized and received, we will refund your original form of payment. Your refund will be issued once your return has been processed.
Please note that items purchased from other websites (via any links that bring you to another site) are subject to the return policy of the store from which they were purchased. This includes items from Etsy, Amazon, Dollar Tree, and any items purchased through a different place besides Mi Padrino’s check out page.
Items paid for via split payments will not be eligible for return. Discounts, coupons, and special offers may not be used with split payment plans.
Starting a Return
If you would like to return an order you have received, please email us with your order number, item returning, and reason for return, at firstname.lastname@example.org so we can provide you with a return authorization. You will be responsible for the return shipping charges. We recommend purchasing tracking information and insurance in the case that your item is lost or damaged in shipment. We cannot be responsible for any items damaged in shipment.
We want to ensure that you have the best experience when ordering from the Mi Padrino shop! If you’re not sure how soon you can expect your shipment, please refer to the estimates below. Orders are fulfilled Monday through Friday, so if you purchase on a weekend, your order will be processed the following business day (excludes all US holidays). All times are estimated. Please contact us if you have any questions about a specific order. You can call our office M-F 9-5 EST at 1 (800) 711-6968, or Whats App us at 1 (800) 711-6968.
Please find estimated shipping times below for products on Mi Padrino’s shop:
If the dress is in stock, it can take 2-3 weeks to arrive to you from order date. Please call us to verify stock status if your event is within the 6 month mark.
If the dress is not in stock, it will take 3-6 months to ship to you from our office in the US. Keep in mind you will want to leave some time for alterations and fittings.
RUSH SHIPPING: Not all dresses can be rushed, please give us a call before placing your order to guarantee delivery when you need it. We can rush some orders for a fee of $250, but this is also only during certain times of the year. In peak months, production cannot be rushed due to an influx of orders. Before placing your order, please give us a call if you need your order rushed to ensure that we can get it to you in time for your event.
Invitations vary in shipping times but can generally be expected within 3-4 weeks of order. Shipping times also depend on how quickly the proof is approved, as the order cannot begin processing until the proof has been approved. Shipping times also vary by season; during peak season orders cannot be rushed due to an influx of orders.
If invitation colors are customized (for an additional fee on the invitation color drop-down menu) these will take an additional week to produce.
We suggest placing the order for your invitations 5-6 weeks before you require them. Please remember that assembly is also required, so leave some time to put them together and in envelopes as well.
IF YOUR ORDER NEEDS TO BE RUSHED, please let us know as soon as possible so we can rush the order. This is free of charge but does not guarantee your order will arrive before 3-4 weeks. It simply means we will prioritize your order as much as possible. Most rushed orders can be received in 2 weeks, but again this cannot be guaranteed.
Mi Padrino’s Ultimate Quinceañera Planning Guide will ship within 1-2 business days and arrive to you in 2-8 business days. If you need your planning guide faster please choose Urgent or Rush shipping. Estimated processing times are as follows:
Regular: The book will be shipped to you via USPS regular media mail.
Urgent: The book will be shipped to you via USPS 2 Day Priority.
Rush: The book will be shipped to you via USPS overnight shipping.
Satin Robes generally ship within 1-5 business days, including customization. Orders in peak seasons may take up to 10 business days to ship.
Cotton Robes generally ship within 10 business days, including customization. These robes can be rushed for an additional charge. With rush shipping the estimated processing time is about 5 business days, and shipments are sent via UPS 2-Day Air.
Guest books generally ship within 5-10 business days.
Personalized guest book frames generally ship within 10 business days, but can take longer depending on peak seasons. Please call us if you need your guest frame faster, and we will get you an estimated shipping price and delivery date.
Decorative items and centerpieces generally ship within 2-10 business days as long as the items are in stock. Many items ship the next business day. Please call us before placing your order if you need it quickly, and we can provide you with an estimated shipping price and delivery date.
Favors generally ship within 2-10 business days, including personalized favors/gifts. Some items can be rushed. Please call us if you need your order faster, and we will provide you with an estimated shipping price and delivery date.
Gloves are handmade and ship from outside of the US. They generally ship within 1-2 weeks and take a total of 3-4 weeks to arrive to you. Please call us if you need an order faster and we will provide you with an estimated shipping price and delivery date.