Frequently Asked Questions

Getting Started

Mi Padrino is the all-in-one Hispanic event planning and crowdfunding platform. We specialize in helping you plan your event, finding vendors, and providing a platform where you can ask for padrinos and have them join the party planning fun! By using Mi Padrino, you can also create an event page for any event you may have coming up, such as a quince, wedding, baby shower or tres años. Check out our About Us page to learn more.

Mi Padrino is here to help you plan your event with our resources, local vendors, and helpful team! We don’t help financially, though. Occasionally Mi Padrino will have contests which you can win a donation! But, these aren’t all the time. Be sure to share your event with those in your own community.

We would love to, but we think you know your community better than we would! That’s why we are unable to help find padrinos – it’s better to use people you know!

Yes, absolutely! Mi Padrino has created an easy way for the beneficiary to securely access the funds you have raised. Please note, you will not be able to enter their check or bank information during the withdrawal process, they will need to do this themselves*.

 

* Beneficiary must have an American bank account.

Anyone! However, a bank account is required in order to receive funds.

When you create an account with Mi Padrino, you should automatically receive an email from WePay. Once you receive that email, click on the provided link, answer a couple of simple questions and you will be all set to go. It’s that easy!

WePay is a third party processing company that will link your bank account to your Mi Padrino account so you can receive any donated funds from your padrinos.

You can create an account for any type of event. The common choices are Quinceañeras, Weddings, Baby Showers and Tres Años. If your event type is not listed, you can choose OTHER.

Mi Padrino is free to use to create and share your online event page. However, when someone donates to your event, Mi Padrino will automatically deduct a 5% fee from each donation that you receive, and

There is also a small charge of $.30 + 2.9% per transaction by our credit processor. Both of these fees will be taken from the donated amount, so the donating padrino won’t have to pay anything extra, and you’ll never need to worry about being billed or owing us any money.

Example: A padrino contributes $100 to your page. Mi Padrino takes $5 from this (5% of the contribution). There is a credit card processing fee of $0.30 + $2.90 (2.9% of the contribution). You’ll receive $91.80 ($100-$5-$2.90-$0.30)

Please visit our Pricing and Fees page for more info.

We are the only free event planning and fundraising site for the Latino community that integrates a custom event page with a registry of items that you can receive padrinos for. Our platform also allows you to share it with the world and receive funds almost immediately.

Starting to plan your event can be one of the harder steps in the planning process! Because of that, we created a blog just for you! Take a look at Where to Start Your Quince Planning to find out how.

It’s up to you! Some of our users are starting to create their event pages and plan their event up to 2-3 years in advance! On the otherside, we also have users creating event pages a few months before their event. Mi Padrino can be used at any point in your planning process.

Of course we do! We would love to list them out here, but we would be here all day. To check out our event planning tips, we recommend you head on over to our planning section.

If you haven’t already done so, check your email. If you’re having issues with your password, simply click on the “Forgot password?” button and you will get an email that has instructions on how to change it.

If you are still unable to log in using these instructions, please contact us.

Receiving Money

Mi Padrino uses the very best secure payment encryption technology. Not only are your padrino’s payments safe, your money and information is too. We are PCI compliant. Check out WePay’s security information here: https://go.wepay.com/security

While this is no guarantee, most gifts on Mi Padrino are simply considered to be “personal gifts” which are not taxed as income in the US. As long as any individual padrino doesn’t give over $10,000 per one item, you shouldn’t have to worry about taxes (in the US). If you are sending and receiving money in and from another country, you will be subject to that country’s tax laws.

Additionally, only gifts made to a legally registered non-profit or charity may be considered eligible for donors to claim as a tax deduction.

Yes! The mobile version of your event page on Mi Padrino will load for those visiting your page from their phones. Your page still looks great and it’s very easy for padrinos to complete their donations from their mobile device.

No, never. Other sites may charge additional fees, but we would never do that. Padrinos are charged only the amount they choose to pay and not a cent more.

No problem. Reaching your goal is not required to be able to receive donations from your padrinos.

As padrinos pay for items, their money is deposited in your account through WePay.  This will only take 2-3 business days.

Your event will be supported by the people close in your life. This includes friends, family members, loved ones, coworkers, classmates, and teammates.

Only after your event receives the support of the people you personally know, can it begin to attract the support of others. So share away! It’s like snowball rolling down a hill— slow at first, but once it starts it will get really big, really fast.

Mi Padrino has major operating expenses like any popular internet service including technology, infrastructure, payroll and benefits for our dedicated team of employees. We have purposely created a business model that allows users to sign-up and launch their campaign for free. Visitors to our users’ campaigns are greeted with a frustration-free giving experience, void of advertisements and other distractions – helping our users raise even more money.

Mi Padrino operates on only a 5% fee deducted from each donation received. Very few organizations can claim they help as many people on such a small percentage of gross payment volume.

In short, Mi Padrino is an incredibly efficient and effective way to provide financial support to those you care about most. Not only can donors give in an extremely targeted way, but more money goes directly to the intended recipients, compared to other organizations.

Managing your account

You can post as much or as little information as you want about you and your event.  You can use your page to create anticipation and hype or choose to keep details under wraps.

You’ll get an email each time an item is paid for on your Mi Padrino event page.

Sharing your event page with friends and family is a part of what makes Mi Padrino work. Not only will the people in your life cover many items for your dream party, but they will also help spread the word to their friends/family as well. Even if they are not able to help out monetarily, they can spread the word for your joyous day.

Learn How to Share your Event Like a Pro here!

For ideas on how to ask someone to be your padrino, take a look at our blog post, How to Ask Friends and Family to be Padrinos for Your Event.

Would we even be an event planning website if we didn’t? That being said, we have already thought ahead and created one for our users. Download it here.

It depends on the event. For a wedding or quinceañera, most people start planning a year or two ahead of the event. For smaller events like a birthday party, or graduation party, you might only need about 3-6 months.

You can share your event in many different ways, directly through your event page. You can send your event page link through email, text, or via WhatsApp. You can also share it through all major social media platforms, such as Facebook and Twitter.

We understand, everyone has different economic means. We’ve put together a lot of helpful resources for smaller budgets. Check out our planning section about budgets here
At the end of the day, events are just for memories and the thing that makes events special is the people and meaningful thoughts. A special day should be made as meaningful as you can make it, regardless of the money being spent.

Yes! You can continue to edit your page and its details until the very last day. However, once an item on your event wishlist has been paid for, it cannot be edited.

From your Mi Padrino account page, you can easily edit your event details, including each item in your wishlist. After logging in, go to your account page and click ‘Edit Event’. From here, scroll down to your list of items. Click on ‘Edit’ next to an item to edit it: you can edit the picture that appears, the item name, link to an actual item, and more from here.

 

If someone paid you for an item offline, you can still keep track with your Mi Padrino page! Go to your account page, and click on ‘Edit Event’. Scroll down to your item list, and find the item that someone contributed toward offline. Click ‘Edit’ on the item you want to adjust, and finally click on ‘Paid Offline’ and fill in the dollar amount and name/email of the offline padrino. This will adjust the amount still needed for that item, on your event page.

Of course! Anybody can ask you questions directly on your event page.

People get busy and forget! It’s up to you remind them.  Don’t stop sharing your page!  Generate interest by commenting, updating and sharing your page.

International Compatibility

Payments can be sent from any country as long as a credit or debit card is used. However, we are currently only processing event page requests in the U.S. If you live outside the U.S. you may reach out to a family member or friend in the U.S. to post an event page on your behalf – but that is completely up to you and at your risk.

We currently only offer the capability to send money in USD $.

Yes, Mi Padrino accepts credit and debit cards from all over the world.

Yes! We offer all of our website and email content in both English and Spanish. Your family and friends can choose their preferred language.

Mi Padrino Shop

Return Policy:

We offer returns within 10 days of delivery for most items sold on Mi Padrino. Items must be unused and in the original packaging. Perishable items, gift cards, redeemed experiences, monogrammed items, and custom-ordered items are final sale and not eligible for return.

If you are unsure about whether your item is eligible for return, you can check with us by emailing hello@mipadrino.com. Please note that items purchased from other websites (via our affiliate links) are subject to the return policy of the store from which they were purchased.

If you are returning an item, we will refund your original form of payment. Your refund will be issued once your return has been processed.

Starting a Return:

If you would like to return an order you have received, please email us with your order number, at hello@mipadrino.com so we can provide you with a return authorization. You will be responsible for the return shipping charges. We recommend purchasing tracking information and insurance in the case that your item is lost or damaged in shipment.

Certain items on the Mi Padrino shop are sold through our partners, which means clicking through to buy something will lead you to their website shop. We only offer items from sellers we trust, but you should still exercise caution when making any purchases, as we cannot be held responsible for any issues that arise

The $50 off promotion only applies to the tiaras listed in the shop. If you have any questions about this, please email hello@mipadrino.com.

Make sure you check your spam folder and save hello@mipadrino.com in your contacts so future emails do not go to spam. If you still don’t see it, please email us with your purchase information and we will look into the problem.

Vendor Questions

On the vendor homepage, you can use the drop-down menu in the search bar to choose your state. You can then search for your area using the Google Map, or by inputting your city or zip-code.

On the vendor homepage, you can use the drop-down menu in the search bar and choose your state. Then you can use the Google Map to find your city.

You can contact a vendor directly with the contact information they provide. If your complaint can’t be resolved fairly, feel free to leave the vendor an honest review on their vendor page.

Go to the vendor’s listing and click on the “Leave Comment” button at the top of the page. Then leave your comment, rating, and name to leave a review.

In order to keep this process be as honest as possible, we require a name and email in order to leave a review and comment.

Please contact hello@mipadrino.com with information regarding the listing and comment left and we will remove it for you.

Reviews and comments are posted after a Mi Padrino administrator approves them.

Awesome, we love recommendations! Please send us an email at hello@mipadrino.com to request vendors to be added to our vendor page.

Additional Questions

At this time, we unfortunately do not. However, we do try to offer a lot of dress inspiration and direct you to brands through our Pinterest page, or you can find vendors that might sell dresses near you by clicking here.

Send us a message at hello@mipadrino.com with your name and email used to sign up, and we will delete your account.

Please note that if you delete your account, everything you have created will be permanently deleted.